We want you to be happy with every order. If something isn't right, we'll make it right.
Contact us within 3 days of delivery on WhatsApp or by phone with your order number and a photo of the issue. Keep the product unused and in its original packaging.
Once we receive and check the returned item, we'll refund you via bKash/Nagad or replace the product — whichever you prefer. Refunds are processed within 3–7 working days.